Shipping policy

Shipping Policy

Thank you for shopping with us! We are committed to providing you with the best possible shopping experience, including delivering your order in a timely and secure manner. Below is an outline of our shipping policies:

1. Processing Time

  • Orders are processed within 1-3 business days after payment has been confirmed. Please note that orders placed on weekends or holidays will be processed the following business day.

2. Shipping Methods & Delivery Times

  • We offer standard and express shipping options. Delivery times vary based on your location and the shipping method selected at checkout.
    • Standard Shipping: 5-7 business days
    • Express Shipping: 2-3 business days
  • All delivery times are estimates and may be affected by factors like weather, holidays, or unforeseen shipping delays.

3. Shipping Rates

  • Shipping rates are calculated at checkout based on your location, the weight of your order, and the shipping method you select.
  • Free Standard Shipping is available on orders over a certain amount (please check our website for current details).

4. International Shipping

  • We currently offer international shipping to select countries. International shipping rates and delivery times will vary depending on the destination.
  • Please note that customers are responsible for any customs duties or taxes that may be applied upon arrival in your country.

5. Order Tracking

  • Once your order has shipped, you will receive a tracking number via email. You can track the status of your shipment directly through the courier’s website.

6. Shipping Delays

  • While we strive to ship all orders promptly, shipping delays may occur due to weather, holidays, or high demand. We will notify you of any major delays or issues with your order.

7. Address Accuracy

  • Please ensure that your shipping address is correct at checkout. We are not responsible for lost or delayed orders due to incorrect addresses provided.

8. Lost or Damaged Items

  • If your item is lost or damaged during transit, please contact our customer service team at saynecollectiveorders@outlook.com as soon as possible. We will work with you and the carrier to resolve the issue promptly.

9. Return & Exchange Policy

  • For information on returns or exchanges, please refer to our [Return & Exchange Policy].

If you have any further questions regarding shipping, feel free to reach out to us at saynecollectiveorders@outlook.com. We're here to help!

Thank you for choosing us for your fashion needs!